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Listening to client feedback in the clinic

askkate privatepracticeskills May 07, 2022

Setting up a feedback loop is quite simple but often overlooked. 

Gathering and really listening to client feedback, I mean the great stuff they are saying, helps you understand why they chose you and your clinic to help them and the simple stuff you could do to meet their needs better.

In the video I give a couple of really simple examples which will help you implement a really simple feedback system into your clinic which is reviewed, prioritised, and implemented


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