Customer profitability is an area of the business that drives home the mission statement as to why the business was first built at the initial stage.
This enables businesses to continue and sustain it at a long run.

In a chat with Richard Stone, we discuss the following:

● The key importance of customer profitability in businesses with focus on the areas of healthcare.
● How to build a system when the prices change.
● The reasons to knowing your customers.
● How to effectively manage the low sides of business.

This discussion gives you insights to understanding customer profitability. You need to listen to gain the necessary information that is employable.